Privacy Policy

Privacy Policy

This following document sets forth the Privacy Policy for this website, https://resolveenvironmental.com.au/.

Resolve Environmental is committed to providing you with the best possible customer service experience. Resolve Environmental is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Resolve Environmental takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Accessing your personal information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Resolve Environmental reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Security

We use all reasonable efforts to maintain physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access but we not know that the Internet is not a secure medium. We restrict access to information about you to those Resolve Environmental employees who need to know the information to respond to your inquiry or request. Workers who misuse personal information may be subject to disciplinary action.

How to contact us about information privacy

If you have any questions about our Privacy Policy, the information we have collected from you online, or our information privacy practices on this site, please contact:

Managing Director
Resolve Environmental
239G Bay Street
Brighton, VIC 3186
(03) 9591 0173
info@resolveenvironmental.com.au

From time to time we may make changes to this privacy policy so please review it frequently. We will post the revised statement on this website and will endeavour to make sure that the changes are posted before they take effect. By using this website you consent to the privacy practices described in this statement.

Feel free to get in touch to discuss any of our services